Privacy Policy

At Branscombe Camping, we are committed to protecting your privacy and safeguarding any personal data you share with us. This Privacy Policy outlines how we collect, use, and store information when you visit our website: https://www.branscombecamping.co.uk, contact us, or make a booking.

1. Who We Are

Branscombe Camping is a family-run campsite located in East Devon, offering peaceful camping facilities near the coast. This policy applies to all visitors to our website and anyone who contacts or books with us directly.

2. Information We Collect

We may collect the following personal data:

• Full name

• Contact details (email address, phone number, postal address)

• Booking details (e.g. dates, pitch requirements, party size)

• Payment information (processed securely via third-party platforms)

• Information provided through online contact forms or email

• Technical data such as IP address, browser type, and usage behaviour (via cookies)

3. How We Use Your Information

We use your personal information to:

• Respond to enquiries

• Process and manage bookings

• Send confirmation and pre-arrival information

• Provide customer service and campsite updates

• Comply with legal or regulatory requirements

• Improve our website and services

We will not sell or lease your data to third parties for marketing purposes.

4. Legal Basis for Processing

In accordance with the UK General Data Protection Regulation (UK GDPR), we process your personal data under the following lawful bases:

• Consent – when you voluntarily provide data (e.g. newsletter sign-up)

• Contract – to manage your booking or enquiry

• Legal obligation – for financial and regulatory compliance

• Legitimate interests – to improve services and respond effectively to queries

5. Sharing Your Data

We only share your personal data when necessary with trusted third-party providers, including:

• Secure online payment processors

• Booking platform partners (if applicable)

• Regulatory authorities (if legally required)

All service providers are expected to handle data in compliance with applicable privacy laws.

6. Data Security

We take data protection seriously and have implemented appropriate security measures to prevent unauthorised access, disclosure, or loss of your information.

7. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes outlined above or as required by law (e.g. tax or insurance obligations).

8. Your Rights

Under the UK GDPR, you have the right to:

• Request access to your personal data

• Ask for correction or deletion of your data

• Withdraw consent at any time (where applicable)

• Object to or restrict data processing

• Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise any of these rights, please contact us using the details below.

9. Cookies and Website Tracking

Our website uses cookies to enhance functionality and analyse visitor behaviour. You can manage or disable cookies via your browser settings. For more details, see our Cookie Policy.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact:

Branscombe Camping
Website: https://www.branscombecamping.co.uk

Phone: 01297680218

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11. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be published on this page with the revised date.